Privacy Policy
Stridefly helps you track your net worth, spending, and investments. This policy explains what information Stridefly processes, why we use it, and the choices you have.
Where your financial data lives
Accounts, balances, transactions, budgets, positions, and net-worth history are saved on your device and, when your device uses iCloud, in your iCloud account. Apple handles iCloud data under Apple's Privacy Policy.
Stridefly does not operate a financial database that stores your balances, positions, or transactions.
Information we handle
The information Stridefly handles depends on the features you use. It may include:
- Account and profile information, such as your name, email address, account identifier, and preferences.
- Financial information you add or choose to connect, such as accounts, balances, positions, and transactions.
- Technical and usage information used to operate, protect, and improve Stridefly, including optional analytics and diagnostics.
- Information you send us, such as waitlist details, support requests, and feedback.
We use this information to provide features you request, maintain security, improve Stridefly, respond to you, honor your communication choices, and meet legal obligations.
Connecting an institution with Plaid
Connecting a bank or brokerage is optional. When you connect, you sign in through Plaid or your institution—not through Stridefly. Stridefly never receives your login details.
Plaid processes information for the accounts you choose and sends it to the app through a service we operate. Financial data passes through that service when you connect or refresh an account. The service does not keep copies of your balances, positions, or transactions. For each connection it keeps an encrypted key, the institution’s name (for example, “Chase”), and what it needs to keep the connection up to date. Plaid receives an identifier for your Stridefly account so it can keep your connections together.
Plaid handles information under its End User Privacy Policy and End User Services Agreement. You can disconnect an institution from the app at any time.
Signing in with Apple
If you use Sign in with Apple, Apple may provide Stridefly with an account identifier and the profile information you choose to share. Apple may let you share an address that forwards messages to you instead of your personal email. We use this information to manage your Stridefly account and honor your communication choices.
You can use Demo mode without signing in or connecting an institution.
What our service keeps
The service we operate keeps:
- Connections: an encrypted key for each institution you connect, the institution’s name, and what it needs to keep the connection up to date.
- Sign-in: a code Apple provides for your Stridefly account, your name and email if you choose to share them, and account details such as your trial and email preferences.
- Your devices: basic details about each device, such as the app version and the token used to send notifications. The app registers your device with our service when it opens, before you sign in.
- Service records: request logs and daily counts, such as how many people signed up, that we use to keep the service running and secure. They do not include your balances, transactions, or the investments you hold.
Looking up prices
To show prices, the app sends the ticker symbols you hold, watch, or search for to our service, which looks them up with market-data providers. The providers do not learn who asked. Our service keeps prices and searches so it can answer repeat lookups; what it keeps is not tied to you. This happens whether or not you connect an institution.
Analytics
Optional analytics help us understand which features are useful and where the app needs improvement. Analytics are off until you turn them on. The app may ask after you complete a connection or successfully import transactions, not during onboarding, and you can change this choice in Settings. Analytics never include your name, email, financial data, or account details. They use a code for your device, so we can count devices without knowing who you are, along with general details such as the device model, iOS version, and region. They can also include summary crash and performance information from Apple.
On this website we use Cloudflare Web Analytics to count visits. It sets no cookies and does not follow you to other sites. The app setting above does not apply to it.
How we use and share information
We never sell your personal information or share your financial data for advertising or marketing. We do not use your information for targeted advertising.
We use service providers to operate Stridefly and the features you choose. Examples include:
- Apple for iCloud account sync, Sign in with Apple, notifications, subscriptions, and Apple diagnostics.
- Plaid for connecting institutions and syncing account data.
- TelemetryDeck for optional analytics.
- Cloudflare for the website and supporting services.
- Market-data services for quotes and company information.
Service providers process information under their own terms and privacy policies. The providers Stridefly uses may change as the app evolves.
Sending a bug report
When you send feedback from the app, it opens an email for you to review and send. You can choose whether to attach a diagnostics report. It describes your device, settings, and recent errors to help us fix problems. It does not include account names, balances, or the investments you hold.
Retention and deletion
We keep personal information for as long as reasonably needed to provide Stridefly, protect the service, and meet legal obligations. How long we keep it depends on what it is and why we use it.
Erase device data is in Settings. When you’re signed in, it removes your financial data, budgets, categories, and rules from your device and its iCloud copy. When you’re not signed in, it clears this device only, and the copy in iCloud can sync back.
Delete Account is in Settings when you’re signed in. It deletes your Stridefly account from our service, asks Plaid to disconnect your institutions, and erases financial data from your device and its iCloud copy. If our service can’t be reached, you can try again. Another phone that is still signed in can restore the data until it is signed out too, and deleting your account does not cancel an App Store subscription. We keep a few small technical records after you delete your account, so the deletion finishes and old sign-ins stop working. They contain no financial data, name, or email. This cannot be undone.
You can disconnect an institution or remove an account at any time without deleting everything else. Deleting your account does not remove a waitlist entry; to remove one, email support@stridefly.app.
Security
We encrypt data in transit, encrypt stored institution-connection tokens, and use Apple security features for sensitive values. You can also protect the app with Face ID. No system is completely secure, so we limit the financial information our systems retain.
Who can use Stridefly
Stridefly is intended for people 18 and over. It is not directed to children, and we do not knowingly collect personal information from anyone under 18.
Joining the waitlist
If you join the beta waitlist, we store your name, your email, your answers to any optional questions on the form, and the time you signed up. If the link you followed to the form names where it was shared, such as a newsletter, we store that name too. Cloudflare processes the request as our website provider. We use your email for Stridefly beta and launch updates. You can ask us to delete your waitlist entry by emailing support@stridefly.app.
Email we send
We email you about things you’ve signed up for or done in Stridefly: confirming you joined the waitlist, updates about the beta and launch, your beta invite, and notices about your account. If you turn on product updates in Settings, we’ll also send occasional news about new features. Emails that aren’t about your account include an unsubscribe link, and you can turn product updates off at any time.
Our emails never include your balances, account names, or the investments you hold, and we don’t track whether you open them or click their links.
Changes to this policy
We may update this policy as Stridefly, its features, or its service providers change. We will post the updated policy here with a new effective date.
Contact
Questions about this policy or your privacy? Email us at support@stridefly.app.